At Quantique Minds Private Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Key Points:
- We only collect information necessary to provide our services
- We never sell your personal data to third parties
- You have full control over your data and can request deletion at any time
- We comply with GDPR, CCPA, and Indian data protection laws
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Contact Us: Name, email address, phone number, company details, message content
- Request Consultations: Business requirements, project details, technical specifications
- Subscribe to Updates: Email address, communication preferences
- Apply for Jobs: Resume, cover letter, professional experience, portfolio
- Use Our Services: Account information, billing details, service configurations
1.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Technical Information: IP address, browser type, device information, operating system
- Usage Data: Pages viewed, time spent, click patterns, referral sources
- Analytics Data: Geographic location (country/city level), session duration, bounce rate
- Performance Data: Page load times, error reports, feature usage
1.3 Third-Party Information
We may receive information from:
- Business Partners: Referral information, joint project details
- Public Sources: Company information, professional profiles, industry data
- Analytics Providers: Google Analytics, LinkedIn Insights (with your consent)
2. How We Use Your Information
2.1 Primary Purposes
Service Delivery
Providing AI consultancy, custom software development, and digital transformation services
Communication
Responding to inquiries, providing support, sending project updates and service notifications
Business Operations
Processing payments, managing accounts, maintaining records, ensuring security
Improvement
Enhancing our services, website functionality, and customer experience
2.2 Legal Basis (GDPR)
We process your personal data based on:
- Consent: Marketing communications, optional analytics, newsletter subscriptions
- Contract Performance: Delivering services you've requested, payment processing
- Legitimate Interest: Website analytics, security, business development
- Legal Obligation: Tax records, compliance reporting, legal requirements
3. Information Sharing and Disclosure
3.1 Limited Sharing Scenarios
We may share your information only in these specific circumstances:
4. Data Security
4.1 Security Measures
We implement comprehensive security measures to protect your information:
🔐 Encryption
All data transmitted is encrypted using TLS 1.3. Sensitive data is encrypted at rest using AES-256.
🛡️ Access Controls
Role-based access controls, two-factor authentication, and regular access reviews.
🏗️ Infrastructure
Secure cloud hosting with regular security audits and compliance certifications.
👥 Staff Training
Regular security training for all employees and contractors handling personal data.
4.2 Incident Response
In the unlikely event of a data breach, we will:
- Notify affected individuals within 72 hours (as required by GDPR)
- Report to relevant authorities as required by law
- Take immediate steps to contain and remediate the breach
- Provide clear information about what happened and what we're doing about it
5. Your Privacy Rights
You have significant control over your personal data. Depending on your location, you may have the following rights:
📋 Access
Request a copy of all personal data we hold about you
✏️ Rectification
Correct any inaccurate or incomplete information
🗑️ Erasure
Request deletion of your personal data (subject to legal requirements)
⏸️ Restriction
Limit how we process your information
📤 Portability
Receive your data in a machine-readable format
❌ Objection
Object to processing based on legitimate interests
5.1 Exercising Your Rights
To exercise any of these rights, contact us at:
Email: privacy@quantiqueminds.com
Phone: +91 98803 00626
Address: Quantique Minds Private Limited, Bengaluru, Karnataka, India
We will respond to your request within 30 days (or as required by applicable law).
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. For detailed information, please see our Cookie Policy.
6.1 Types of Cookies We Use
6.2 Managing Cookies
You can control cookies through:
- Our cookie consent banner when you first visit
- Your browser settings
- Third-party opt-out tools
- Contacting us directly
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Contact Inquiries
2 years from last contact
Client Records
7 years for accounting/tax purposes
Marketing Subscriptions
Until you unsubscribe
Website Analytics
26 months (Google Analytics default)
Job Applications
1 year from application date
8. International Data Transfers
Your information may be transferred to and processed in countries other than India, including:
- United States: Cloud hosting and analytics services
- European Union: Business communications and collaboration tools
- Singapore: Regional business operations
When we transfer data internationally, we ensure appropriate safeguards through:
- Adequacy decisions by relevant authorities
- Standard Contractual Clauses (SCCs)
- Privacy Shield or equivalent frameworks
- Your explicit consent for specific transfers
9. Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected information from a child under 16, we will delete it immediately.
If you believe we have collected information from a child under 16, please contact us immediately at privacy@quantiqueminds.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we will:
- Post the updated policy on our website
- Update the "Last Modified" date
- Notify you via email if you've subscribed to our communications
- Request new consent if required by law
We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Information
Data Protection Officer
Company: Quantique Minds Private Limited
Email: privacy@quantiqueminds.com
Phone: +91 98803 00626
Address: Bengaluru, Karnataka, India
For General Inquiries:
Email: hello@quantiqueminds.com
For Data Protection Concerns:
If you have concerns about how we handle your data, you can also contact the relevant data protection authority in your jurisdiction.